Meet the ACR Leadership: James V. Rawson, MD, FACR
In a brief paragraph, tell me about yourself, what spurred your involvement in the ACR and what has kept you going?
Early in my career, I became involve in the Georgia Radiological Society. I served as Education Chair and an Alternate Councilor from Georgia. This allowed me to see ACR from the Council floor. As I interacted more with ACR leaders, I got more involved serving on committees, chairing committees, and ultimately chairing the Commission on Patient- and Family-Centered Care and becoming a member of the Board of Chancellors.
The Commission was created to establish a more personal role between the radiologist and the patient and/or patient’s family. What is your involvement with this commission?
I serve as the Chair of the Commission on Patient- and Family-Centered Care. I designed the committee structure within the commission and recruited the committee chairs, vice chairs and members including the patients that serve on these committees.
What were the initial reasons leading your desire to take charge of this commission and what has driven you to continue in this role?
Ultimately what we do as radiologists is take care of people. All of us and all of our family members will likely be patients at some point. I believe that Radiology can help the voice of the patient and their families be heard as we try to transform healthcare.
Does the ACR have a specific vision or mission statement that was established at the time of creating this commission? What does this vision/mission statement mean to you?
The Commission on Patient- and Family-Centered Care (CPFCC) works to ensure high-quality radiologic care is provided in a manner that incorporates the needs, wants and values of our patients and communities and leads to improved health care satisfaction. The CPFCC works collaboratively within the College, particularly with the Informatics, Economics, and Quality and Safety Commissions, and outside the organization with patient-centered care organizations and professional medical societies for system-wide patient-centered outcomes. The Commission promotes constructive relationships between radiologists, their patients, families and communities to support radiology participation in emerging alternative payment models. For me this means we need to find ways to engage patients and families.
Describe to me the past radiologist-patient relationship that was present before initiating this commission? Describe to me your vision or the commission's vision of the ideal patient centered radiologist.
If radiologists are going to be stewards of the patient experience, it is essential to include patients and families as part of the design team. The only way to improve the patient experience is to ask the patient and listen. Our Commission is helping build tools and create opportunities for Radiology and Radiation Oncology practices to incorporate patient and family centered care into their practices.
In what ways can a resident or fellow work during residency to position themselves as the example of a radiologist who practices the patient centered experience?
Each of us controls our language-the words we choose to use. Andrea Borondy Kitts in a recent article described words that physicians use and how they are heard by patients. The opportunity to change our vocabulary to a more patient and family centered vocabulary is available to everyone regardless of what stage of their training that they are at.
How can a resident or fellow get involved with a role in this commission?
James V. Rawson, MD, FACR, is professor of radiology at the Medical College of Georgia at Augusta University, and chair of the ACR Commission on Patient- and Family-Centered Care.