Final Read

What is the effect of surprise billing on patients?

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“ Surprise billing is all too common, particularly affecting patients with more severe diagnoses in emergency and hospital settings. Insured individuals can easily find
themselves facing significant financial burdens even though they practiced adequate due diligence in selecting an in-network facility. These surprise bills have the
potential to be drivers of stress, anxiety, and medical debt for our patients.”

— Michelle L. Dorsey, MD, chief of radiology at the Phoenix Veterans Affairs Health System

“ When patients who have deliberately sought care from in-network providers receive surprise medical bills, the reaction can run the gamut, including surprise, grief,
anger and disappointment. Worst of all, the uncertainty that their insurance policies will cover their healthcare needs can result in patients making the decision to forgo or delay needed healthcare. As a physician, this is truly disheartening.”

— Bojan D. Petrovic, MD, neuroradiologist at NorthShore University Health System and clinical assistant professor at the University of Chicago’s Pritzker School of Medicine

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